What is like working with Royal Scrub

1. You Get a New Booking

Immediate Peace of Mind: The moment a guest books your short-term rental, our system automatically schedules a turnover clean for the day of their departure. No need to worry about reminders or last-minute arrangements. It's all taken care of.

Real-Time Notifications: You receive a notification confirming the clean, the time, and a request for any special instructions you’d like us to follow for that particular turnover.

2. Pre-Cleaning Preparation

Stay Customizations: If there are any specific customizations or accommodations to your stay that you need to make, this is your chance. Anything from requesting specific gift bags or notes for guests to upgrades like toy kits, pack ‘n plays, or pet packs. 

Scheduling Communication: Within 3 days of your guest’s arrival we’ll notify you about the time of your turnover. 

3. Day of Cleaning

Pre-Clean Communication: We send you a notification letting you know when our team is on the way to your property.

Thorough Cleaning and Restocking: Our team follows the property-specific playbook, ensuring every surface is cleaned, every room is reset, and all consumables are replenished. Linens are swapped out, and any minor maintenance issues (such as changing light bulbs) are addressed.

Proactive Problem Solving:We inspect for any potential issues—such as damaged furniture, missing items, or maintenance needs—and promptly notify you with photos and suggested solutions.

4. Post-Clean Confirmation

Real-Time Updates: Once the cleaning is complete, you’ll receive a notification with photos and a brief report detailing the condition of your property and confirmation that it’s ready for the next guest.

Consistent Quality Check: Every clean is verified using a detailed checklist, so nothing is missed. You'll see the same level of perfection every time.

5. During the Stay

Mid-Stay Options (Optional): If your guest has booked for an extended stay, we offer mid-stay cleaning services that can be scheduled to refresh linens, restock essentials, and keep the property looking its best.

6. Ready for the Next Guest

Seamless Transitions: Your property is now spotless, fully stocked, and guest-ready. When the next booking comes in, our system automatically prepares for the next turnover, giving you full confidence that your property will maintain its top-tier quality with no extra effort on your part.

7. Regular Deep Cleanings 

Ongoing Membership Benefits: Every quarter, we schedule a deep clean as part of your membership, ensuring that your property stays in perfect condition and that any deep-seated dirt or grime is thoroughly addressed.